by Brilliant Contributor
Brilliant Contributor

Re: How can I content unlocked

Hello @Kazi1991 ,

 

Welcome to the community,

 

You can do this by logging into your account via the web, and then click on menu and manage device, you will see usage control, you can then change content to full access.

3 REPLIES 3
by Kazi1991
Explorer

Re: How can I content unlocked

It's not unlocked yet

 

by Brilliant Contributor
Brilliant Contributor

Re: How can I content unlocked

@Kazi1991 , if you cannot do this yourself, then you will have to ring customer service in the morning. You can only unlock content lock if you are the account holder, otherwise you will have to get the account holder to do this.

by
EE Community Support Team

Re: How can I content unlocked

Hi @Kazi1991.

 

Thanks for coming to the community.

 

If you're unable to remove content lock in your My EE Account, you'll need to contact our Mobile Care team to verify your age and have it removed.

 

Jon

 

 

Let's get started

Join the EE Community to ask, answer, learn and share.