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Phone number

I have recently had an upgrade & purchased a SIM card for my son so he is now on EE.  The problem is his number is the one EE are texting with info .. it seems his number is the main one.. I did speak to an advisor last week about another problem and clarified my number was the main one.. how do I change this..??

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by Grand Master
Grand Master
Solution

Re: Phone number

@Smileyme1 : In your MyEE, probably under A/C Settings, is there a tick box for "I am the bill payer or a/c holder"? Can you tick it or take it away from your son's no?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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1 REPLY 1
Highlighted
by Grand Master
Grand Master
Solution

Re: Phone number

@Smileyme1 : In your MyEE, probably under A/C Settings, is there a tick box for "I am the bill payer or a/c holder"? Can you tick it or take it away from your son's no?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

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