by Lucie-93
Explorer

Phone cut off

Hi I have just got phone cut off and logged onto my ee account to find out my account has been closed without my knowledge and cant ring customer service as i have no phone....

Need help now

6 REPLIES 6
by Ace Contributor
Ace Contributor

Re: Phone cut off

Hi @Lucie-93 

 

Welcome to the EE Community,

 

if you call freephone 0800 956 6000 opt 2 opt 4 a advisor will be happy to help.

 

there is no account access here on the community.

 

Thanks,

 

David.

by Lucie-93
Explorer

Re: Phone cut off

Can't got no service on my phone....

by Ace Contributor
Ace Contributor

Re: Phone cut off

@Lucie-93  have you checked the network in your area check here 

 

https://myaccount.ee.co.uk/networkchecker/checkservice

 

 

by Lucie-93
Explorer

Re: Phone cut off

Yes, logged into my ee and says my account was closed....

by Ace Contributor
Ace Contributor

Re: Phone cut off

@Lucie-93  the only way to check your account would be by ringing the number I provided in my earlier post.

by Grand Master
Grand Master

Re: Phone cut off

@Lucie-93   Landline or other mobile phone will dial the number provided by @David 

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