26-07-2017 03:55 AM - edited 26-07-2017 04:00 AM
I have tried accessing it by the direct link and http://orangeworld.co.uk then clicking Your Orange online.
http://orangeworld.co.uk has also stopped loading correctly and displays in a broken text based format.
When accessing it through http://orangeworld.co.uk it used to auto log in over an Orange data connection, now it redirects as mentioned above.
26-07-2017 04:17 AM
All those links work from a PC over BB, if that's relevant.
26-07-2017 04:58 AM
Hello @XRaySpeX to confirm you can access http://ya.orange.co.uk and it loads up the mobile site not redirecting to the desktop site? It should stay as ya.orange.co.uk in the address bar not change to web.orange.co.uk.
Does http://orangeworld.co.uk display normally or in a broken text format like this:
26-07-2017 07:29 AM - edited 26-07-2017 07:31 AM
On both PC & mobile over BB:
1. http://ya.orange.co.uk redirects immediately to https://web.orange.co.uk/r/login/?url=https%3A%2F%2Fwww.youraccount.orange.co.uk%2Fsss%2Fjfn%3Fentry... which looks like the BB Member's Centre but when logged into produces:
SORRY You're using your home broadband or business login details to try to log in to a phone, mobile broadband or small business account. If you want to log in to your home broadband account, go to the Member Centre and have these login details ready. If you want to log in to your phone or mobile broadband account, go to My Account and have these login details ready. If you want to log in to a small business account, go to My Business Account and have these login details ready. go to Orange homepage
2. http://orangeworld.co.uk displays normally, graphically at the "Top Stuff" but the "Shop" page you seem to be looking at looks like this:
26-07-2017 05:50 PM
Hello again @James_B,
I have tried to explain to them OrangeWorld is still accessible right now just broken and Mini Orange only started redirecting within the past couple of days but they were not sure. All they could offer was a network refresh.
I can confirm this has not resolved the problem - I had a feeling it would not anyway as I have tried other Orange lines and @XRaySpeX has tried from a PC using a BB connection. 🙂
26-07-2017 07:57 PM - edited 26-07-2017 07:59 PM
Yes, I have tried both from a PC & O2 mobile and they both work as far I can see.
I was previously aware of http://orangeworld.co.uk but never used it, but not of http://ya.orange.co.uk . They were never given as part of Orange BB, so I suppose they are only for Orange mobile. It would not surprise me that EE would view them as withdrawn.
26-07-2017 08:30 PM - edited 26-07-2017 08:35 PM
@XRaySpeX has http://ya.orange.co.uk stopped redirecting and is loading properly for you now then? I have tried different browsers but it keeps redirecting to https://web.orange.co.uk/r/login/?url=https%3A%2F%2Fwww.youraccount.orange.co.uk%2Fsss%2Fjfn%3Fentry...
Also I still can not get http://orangehome.co.uk to load properly when using Chrome, Safari or Edge mobile browsers getting the broken text based format shown above.
26-07-2017 08:47 PM - edited 26-07-2017 08:55 PM
http://ya.orange.co.uk still redirects to https://web.orange.co.uk/r/login/?url=https%3A%2F%2Fwww.youraccount.orange.co.uk%2Fsss%2Fjfn%3Fentry... . Is that not right to redirect to a login page exclusively for Orange mobile? I wouldn't know having never before coming across it.
Isn't the 1st page http://orangeworld.co.uk comes to look like this & not the "Shop" page you are showing?
26-07-2017 09:35 PM - edited 27-07-2017 08:36 PM
@XRaySpeX no it should load up a mobile log in page that looks completely different and the address stays as ya.orange.co.uk. I am looking for a screenshot.
Yes the screenshot you are posting is how it should be displayed. For some reason the mobile browsers I mentioned above are displaying it like the one I posted earlier:
There are no images and all the HTML has broken. The screenshot I am showing is the home page but the shop is showing at the top because it is the first option on the broken menu you can see running across the top of yours.
26-07-2017 11:59 PM
The page with graphics that I posted looks very much like the home page to me. It corresponds to the yellow EE on the extreme L of the menu bar, which when you click on after you have navigated to 1 of the other menu bar items takes you back to the graphics page.
The Shop is the 2nd item on the menu bar. It is not showing at the top of your display as it is preceded by that untitled icon. That must be the link to the graphics home page. Click it & see.
27-07-2017 06:45 PM - edited 27-07-2017 06:47 PM
So, @Profile closed, what happens when you log into the login page that is presented to yo when you go to http://ya.orange.co.uk with your mobile creds ? Do you get the same warnings as I? If not, why is that not good enough for you?
I can confirm that both O2 mobile & BB still redirect to this same page.
27-07-2017 06:56 PM
Hello @XRaySpeX it logs in fine with a mobile account but the link at the end youraccount.orange.co.uk is for mobile accounts.
Because ya.orange.co.uk used to be a separate mobile site with a mobile layout. Also when accessing http://orangeworld.co.uk using an Orange SIM cards mobile data an extra option "Your Orange online: Balance, top up..." appears that used to auto log in without the username and password. It was the only way for people suffering from the broken online accounts issue to check their account online.
Now that http://email.orange.co.uk has gone there is no way to auto log in to the desktop site it is now redirecting to anymore.
27-07-2017 07:21 PM - edited 27-07-2017 07:22 PM
27-07-2017 07:39 PM - edited 27-07-2017 07:41 PM
@Leanne_T: I have been thinking about the site http://orangeworld.co.uk recently & whether it has anything to do with EE. I am concerned that this site is not suitable for family viewing as it usually has links to porn sites on its home page & elsewhere. Such links would never be allowed in these forums. I don't feel it is appropriate to be associated with or sponsored by EE.
Until @Profile closed brought up the significance of this site recently in this thread I used to think it was not an official EE site but something set up by some Orange enthusiasts. Now I'm not so sure on that interpretation. @Profile closed seems to imply that it is/was part of the Orange mobile infrastructure.