09-01-2019 11:52 AM
Dear Help Community,
As you can see on this picture, I have a £10 data pack.
It gives me 2GB, but the apps shows only 514mb for the next renewal.
Could someone tell me why is that ?
09-01-2019 03:37 PM
Are you currently on that same pack for this month too?
If so, did you start with the correct amount of data?
09-01-2019 03:49 PM
When I go on MyEE (website) I have the following:
Also, to reply to your question, yes I started with the correct amount of data.
It seems that the app only shows the free boost (due to the rocket symbol bein present beside it.
Thanks again for your time,
09-01-2019 03:53 PM