by eljolly04
Explorer

My gift data function does seem to be working/showing up

The gift data button isn't showing up on the app and error message comes up when I try on the website. Anyone experienced this?

1 SOLUTION

Accepted Solutions
by eljolly04
Explorer
Solution

Re: My gift data function does seem to be working/showing up

Thanks for the responses but it seems to be working now. I think the service was just not working for a bit.

4 REPLIES 4
by Grand Master
Grand Master

Re: My gift data function does seem to be working/showing up

Are you all under the same MyEE family a/c as you, not PAYG? You need to be to gift data. See Gift Your Data and Set Controls .

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by
EE Community Support Team

Re: My gift data function does seem to be working/showing up

Hi @eljolly04

 

Welcome to the community. 🙂

 

Have you been able to do it before?

 

Do you have more than 500MB remaining on the plan you're gifting from.

 

Chris

by eljolly04
Explorer
Solution

Re: My gift data function does seem to be working/showing up

Thanks for the responses but it seems to be working now. I think the service was just not working for a bit.

by
EE Community Support Team

Re: My gift data function does seem to be working/showing up

Awesome, thanks for letting us know, @eljolly04. 🙂


Chris

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