by Kateybuns
New Member

My ee web page always shows wrong phone from joint plan?

HI, i need My EE to show up my phone number so i can access my details, instead it only offers my daughters number which is attached to my plan!!!! this does seem rediculous, surely the lead number should be there with access to any attached numbers.

3 REPLIES 3
by Grand Master
Grand Master

Re: My ee web page always shows wrong phone from joint plan?

by Grand Master
Grand Master

Re: My ee web page always shows wrong phone from joint plan?

Have you looked in the Menu's "Switch accounts" drop-down?

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by
EE Community Support Team

Re: My ee web page always shows wrong phone from joint plan?

Good Afternoon @Kateybuns

 

In the menu section does it give you the option to manage another device?

 

If yes, are you able to select the number you wish to be the lead?

 

Thanks, 

 

Katie 🙂

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