by sammyjshaw
Explorer

My ee app doesn't have the option to gift data does anyone have any suggestions

 
1 SOLUTION

Accepted Solutions
by sammyjshaw
Explorer
Solution

Re: My ee app doesn't have the option to gift data does anyone have any suggesti

Thanks for your messages spoke to ee they hadn't joined my accounts together but all fixed now 

4 REPLIES 4
by Grand Master
Grand Master

Re: My ee app doesn't have the option to gift data does anyone have any suggesti

Hi @sammyjshaw

 

Have you followed the instructions as per EE guide?

 

Is the number you are gifting on your account? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My ee app doesn't have the option to gift data does anyone have any suggesti

Hi @sammyjshaw

 

Welcome to the community. 🙂

 

If you it all the eligibility criteria on the help page that @Northerner referred to, I recommend deleting and re-downloading the My EE app.

 

Let us know how you get on.


Chris

by sammyjshaw
Explorer
Solution

Re: My ee app doesn't have the option to gift data does anyone have any suggesti

Thanks for your messages spoke to ee they hadn't joined my accounts together but all fixed now 

by
EE Community Support Team

Re: My ee app doesn't have the option to gift data does anyone have any suggesti

Excellent, thanks for letting us know, @sammyjshaw.

 

Enjoy the rest of your weekend, I hope to see you around the community again soon. 🙂

 

Chris

Let's get started

Join the EE Community to ask, answer, learn and share.