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by
Explorer

My ee account

Hi, 

ive tried registering for my ee account as ive recently bought a new phone,

but i cannot get passed the email verification as it just loads back to the phone details all the time 

1 SOLUTION

Accepted Solutions
by
Brilliant Contributor
Solution
Accepted by topic author Toppels96
a week ago

Re: My ee account

Hello @Toppels96 sorry it is still not working. You may need to contact customer service or Live Chat who have access to accounts and can check or register the number for you. Smiley Happy:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

8 REPLIES
by
Brilliant Contributor

Re: My ee account

Hello @Toppels96 try another device or browser if you can or clearing the cookies/history of your current browser then trying again. Smiley Happy 

by
Explorer

Re: My ee account

Hi,
Ive tried deleting browser and using another device And instill cannot manage, what it is it asks if i pay for this bill and i pres yes then it goes back to asking for my number

Sent from my iPhone
by
Brilliant Contributor
Solution
Accepted by topic author Toppels96
a week ago

Re: My ee account

Hello @Toppels96 sorry it is still not working. You may need to contact customer service or Live Chat who have access to accounts and can check or register the number for you. Smiley Happy:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

by
EE Community Support Team

Re: My ee account

Hi @Toppels96 and welcome to the Community.

 

Have you managed to sort this out via live chat.

 

Many thanks,

 

Lee

by
Explorer

Re: My ee account

How do i go on to phoning them or live chat? What number do i call for this enquiry?

Sent from my iPhone
by
EE Community Support Team

Re: My ee account

Hi @Toppels96

 

May I know if you are using a Pay as you go or contract phone.

 

Many thanks,

 

Lee

by
Explorer

Re: My ee account

Its all been sorted now thankyou very much!

Sent from my iPhone
by
EE Community Support Team

Re: My ee account

Glad you got it sorted @Toppels96

 

Many thanks,

 

Lee

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