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by
Explorer

My EE login problem

I cannot access my Ee account. The login page just hangs in "processing". I have Win xp installed. On a second computer with Win7 all is ok.

1 SOLUTION

Accepted Solutions
by
Explorer
Solution
Accepted by XRaySpeX (Grand Master)
‎14-04-2017 02:34 PM

Re: My EE login problem

Hello lee,

I only have Firefox, my IE version is ancient.  I did try deleting cookies several times but without success . I have now gone and deleted everthing , cache cookies history and can now login.

Not too sure whats changed as I've been using my EE account for ages without any problems.

Thanks,

Gloria

.

 

3 REPLIES
by
EE Community Support Team

Re: My EE login problem

Hi @gloria46 and welcome to the Community.

 

Please can I get you to try a new web browser and clean your cookies and cache to see if that helps,

 

Lee

by
Explorer
Solution
Accepted by XRaySpeX (Grand Master)
‎14-04-2017 02:34 PM

Re: My EE login problem

Hello lee,

I only have Firefox, my IE version is ancient.  I did try deleting cookies several times but without success . I have now gone and deleted everthing , cache cookies history and can now login.

Not too sure whats changed as I've been using my EE account for ages without any problems.

Thanks,

Gloria

.

 

by
EE Community Support Team

Re: My EE login problem

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