01-03-2017 10:04 PM
Can someone please explain why the my EE app is not compatible with my device. I'm using an EE Harrier tablet which comes pre installed with the tablet which was working perfectly until the app was updated it now says my device is not compatible. I have done a factory reset and got the message that the app is out of date and to the app store to download the new version. But it just comes up my device not compatible with this version. I have asked in my local EE shop and they didn't have a clue.
01-03-2017 10:50 PM
It's because EE haven't authorised the app for the tablet so play store won't allow it to be downloaded. I believe EE know about it as it's not the only tablet it doesn't work with.
02-03-2017 04:34 AM
MyEE app is designed for phones & is not compatible with Android 6.0.1 or above tablets.
Is that yours?
02-03-2017 01:17 PM
My tablet is Android version 5.1.1 I don't know how EE can update an app that won't work with an EE Harrier tablet, seems stupid to me. Thanks for your info on this.