by Hcarass60
New Member

My EE app isn recognising my phone number

Hi, I am trying to register my EE app but it just keep saying it doesn’t recognise the number is there someone that can help me?

thanks in advancd

2 REPLIES 2
Highlighted
by Grand Master
Grand Master

Re: My EE app isn recognising my phone number

Hi @Hcarass60

 

If you have just joined or ported over to EE it can take 48 hours before EE system recognises your number. Try registering via the online account first.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My EE app isn recognising my phone number

Hi @Hcarass60,

 

Welcome to the EE Community.

 

That's a great suggestion by @Northerner. Are you a new customer?

 

Thanks

 

James

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