by Izabele699
New Member

My EE account doesn't work, says 'error' everytime I try to log in

Hi, my account never seems to be working, everytime I try ot log in it says 'error. this has been reported'. I tried on a computer and on the app, I tried changing the password through 'forgotten password'. This means I am not able to check my contract. I had this contract since January and have never been able to log in.

1 REPLY 1
by
EE Community Support Team

Re: My EE account doesn't work, says 'error' everytime I try to log in

Hi @Izabele699

 

Welcome to the community.

 

Please have a chat with our Tech Gurus on 150. They'll be able to reset the account and help you get fully logged into your account.

 

Let us know how you get on.


Chris

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