by Chris100 Investigator
Investigator

Monthly to PAYG having trouble logging in

Hi, 

i have closed my monthly account and now on PAYG but I’m having trouble logging in on ee app all it says is account closed

please help!

7 REPLIES 7
by Grand Master
Grand Master

Re: Monthly to PAYG having trouble logging in

With the termination of your contract your MyEE a/c goes with it. Just create a new 1 for your PAYG.

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by
EE Employee

Re: Monthly to PAYG having trouble logging in

Hi @Chris100 and welcome to the community.

 

Did the advice from @XRaySpeX help 🙂

 

Cheers

 

Lee

by Chris100 Investigator
Investigator

Re: Monthly to PAYG having trouble logging in

Hi,

i have tried to create a new one but it just keeps going to my closed account

by Chris100 Investigator
Investigator

Re: Monthly to PAYG having trouble logging in

Hi,

All sorted now i rang ee and they sorted straight away

thanks

by
EE Community Support Team

Re: Monthly to PAYG having trouble logging in

Good morning @Chris100

 

This is great news and I'm chuffed to bits to read it.

 

Come back and see us in community any time.

 

Cheers

 

Richard

 

🙂

by Chris100 Investigator
Investigator

Re: Monthly to PAYG having trouble logging in

Yes will do 

Thanks Richard

by
EE Community Support Team

Re: Monthly to PAYG having trouble logging in

Cheers @Chris100

 

Richard

 

🙂

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