19-07-2018 09:13 PM
For weeks I haven't been able to get into my account because it just says login error every time. My email address and password is right but I can't seem to get it to work. Anyone know how to fix this?
19-07-2018 09:26 PM
@kellis539: Have you tried changing your pwd?
What event happened around when this started? Have you recently upgraded or joined EE?
19-07-2018 09:34 PM
@XRaySpeX Yeah I did change my password and it was still the same. I've been with EE for about a year and a half but my phone is due for upgrading in a couple of weeks so I need to get onto my account to see the date.
19-07-2018 09:39 PM
Text UP to 150 to see the upgrade date.
22-07-2018 05:12 PM
Yes, I'm getting the same problem. I'm definitely using the right e-mail address and password.
I've requested a password change... but it hasn't arrived (yet).
22-07-2018 05:32 PM
You couldn't make it up really... it took about 15 minutes for the password reset email to arrive and, when I clicked on it, said "The link has expired...blah de blah". C'mon, guys...