05-07-2017 05:38 AM
This has been popping up every time I try to log into my EE mobile account and clearing cache and cookies doesn't work to fix it either. I have left it some time to try and see if it resolves itself but I haven't been able to log in now for several months.
It's very frustrating as there are things I'd like to manage in my account. Any ideas as to how to fix this aside from cache clearing, etc?
05-07-2017 06:20 AM
@Chezumi Have you call customer services and asked the to reset your online account ?
05-07-2017 08:33 AM
This message normally comes up when EE are undertaking maintenance on the site. I have just logged in myself and it now seems to be working if not a little slow.
05-07-2017 09:47 AM
05-07-2017 06:28 PM
Thanks for the speedy replies, I'm much obliged!
(Uh, is it just me or did that rhyme?)
I haven't asked EE to reset my account, I think that'll have to be my next stop to see if this gets resolved. Is there any reason why the account has suddenly "bugged out" so to speak, or is it just one of those things? @Chris_B @Richard_C
i can sadly say however that whilst MyEE might be working for some, it's definitely still not working for me, but thank you anyway @Northerner !