by MrGrumpy85 Investigator
Investigator

Log in comes back as account closed!!!!!

I’m trying to pre order the iPhone X, but every time I attempt to log in to my account, I get a message saying my account is closed!! I have not change a single thing on my account, if I text up to 150 it tells me I am eligible for an upgrade.

4 REPLIES 4
by Grand Master
Grand Master

Re: Log in comes back as account closed!!!!!

Hi, 

 

This sounds strange, best call CS on 150 and upgrade direct. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Log in comes back as account closed!!!!!

Hi @MrGrumpy85,

 

Welcome to the EE Community. Smiley Happy

 

Did you manage to get in touch with customer services?

 

Thanks

 

James

by MrGrumpy85 Investigator
Investigator

Re: Log in comes back as account closed!!!!!

Yes they have sorted it out, EE having online issues.

Sent from my iPhone
by
EE Community Support Team

Re: Log in comes back as account closed!!!!!

Thanks for the update @MrGrumpy85 Smiley Happy

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.