by 6044jason
Explorer

Live chat

Hi, I have logged into My EE and visited the help page but im not being presented with a chat option. Can i chat to someone?

5 REPLIES 5
by
EE Community Support Team

Re: Live chat

Hi @6044jason 🙂

 

Welcome into the EE Community 🙂

 

Sorry to hear that you are having difficulty speaking to an agent online.

 

Where are you at the moment?

 

Is their something we can help you with?

 

Cheers

 

Richard

 

🙂

 

 

by Grand Master
Grand Master

Re: Live chat

Try the way in EE Live Chat: ways to chat online .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by 6044jason
Explorer

Re: Live chat

Hi,

 

Thanks but it looks to me as though those options have been removed, when you drop down EE the 'technical' and 'service' sections have no chat option.

 


@James_B @Karen_C @leanne_T @Lee_H @Richard_C can you please provide a link for me?


Thanks

by Grand Master
Grand Master

Re: Live chat

It didn't open until 8 AM.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Live chat

Hi @6044jason

 

Welcome to the Community.

 

Did you manage to get sorted.

 

Many thanks,

 

Lee

 

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