Highlighted
by H4yl3y
New Member

It’s saying my account is closed - but I think that refers to an old account

It’s saying my account is closed - but I think that refers to an old account But the same number- does anyone know how I can sign in (I’ve had this contract for a year now) 

 

2 REPLIES 2
by Grand Master
Grand Master

Re: It’s saying my account is closed - but I think that refers to an old account

@H4yl3y   you need to call customer services about this

by
EE Community Support Team

Re: It’s saying my account is closed - but I think that refers to an old account

Morning @H4yl3y

 

Thanks for coming to the community.

 

If you give our Mobile Care team on 150, they will be able to get your old account removed so you can log into your My EE account 🙂

 

Let me know if you have any questions.

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.