Highlighted
by brooks55 Investigator
Investigator

Is there a link for live chat?

Accessing this seems extremely complicated

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Is there a link for live chat?

Hi @brooks55 

 

Click this link 

 

https://ee.co.uk/help/help-new

 

Scroll to the bottom and click on let's chat.

10 REPLIES 10
by Legend
Legend

Re: Is there a link for live chat?

Hi @brooks55

 

Go via the link in your online account, or via EE contact us page.

 

Or just call them on 150. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by brooks55 Investigator
Investigator

Re: Is there a link for live chat?

There is no link.

Only endless option menus 

by Grand Master
Grand Master

Re: Is there a link for live chat?

@brooks55  It pops up when an agent is free to chat you can not summon it.

by Ace Contributor
Ace Contributor
Solution

Re: Is there a link for live chat?

Hi @brooks55 

 

Click this link 

 

https://ee.co.uk/help/help-new

 

Scroll to the bottom and click on let's chat.

by Grand Master
Grand Master

Re: Is there a link for live chat?

For Live Chat 0pen up the "EE   +" on Get in touch page. It'll appear when they are available. Not now until 8am tomorrow.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by brooks55 Investigator
Investigator

Re: Is there a link for live chat?

Thanks.

It really should not be this difficult.

And before you tell me it isn't difficult.... There seems to be about a trillion posts online from EE customers suggesting otherwise 

by Legend
Legend

Re: Is there a link for live chat?


@brooks55 wrote:

Thanks.

It really should not be this difficult.

And before you tell me it isn't difficult.... There seems to be about a trillion posts online from EE customers suggesting otherwise 


@brooks55

 

If that's the case then reading them will point you in the correct direction. 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Profile closed
Not applicable

Re: Is there a link for live chat?

Hi, @Chris_B,

 

I know live chat agents work a 5 day week, but what about both saturday and sunday?

 

Kind regards

 

mAh8v

by
EE Community Support Team

Re: Is there a link for live chat?

Hi @brooks55,

 

Welcome to the community Smiley Happy

 

Our live chat teams are available now. if you follow @XRaySpeX suggestion the links will be displayed on the get in touch page.

 

@Profile closed, our customer service and chat teams all work 8am - 9pm Monday to friday and 8am to 8pm Saturday and Sunday Smiley Happy

 

 

Alex

 

 

by Profile closed
Not applicable

Re: Is there a link for live chat?

Hi, @Alex_S,

 

Thank you for your help! 😊

 

Kind regards

 

 

mAh8v

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