Just upgraded my phone still not in receipt of new phone but been charged new tarriff is this right
Thanks for joining the EE Community.
Have you been contacted by DPD about your delivery?
A price plan change indicates your phone has been dispatched.
If you are unable to provide acceptable ID to collect your phone at this time, please let the store know so they can return it. Once the phone is received back into the warehouse, you will be switched back to your old plan.
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