11-08-2019 01:30 AM
11-08-2019 07:45 AM - edited 11-08-2019 07:47 AM
Welcome to the community 🙂
Are you looking on your My EE account for these details?
We have been doing planned work on the app over night and it should be up and running by 10am today.
If you need any account information in the mean time, our customer care team will be able to help with this.