by DonnaL1978
Explorer

I'm trying to look up upgrades and its saying my accounts closed,m

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[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

2 REPLIES 2
by DonnaL1978
Explorer

I'm trying to look up upgrades and its saying my accounts closed,m

I'm trying to look up upgrades and its saying my accounts closed

by
EE Community Support Team

Re: I'm trying to look up upgrades and its saying my accounts closed,m

Afternoon @DonnaL1978

 

Welcome to the community 🙂

 

If you get in touch with our Mobile Care team on 150, they will be able to get this looked into why your My EE is showing as closed and help you get this sorted.

 

They will also be able to help with your upgrade.

 

Let us know how you get on 🙂

 

Leanne.

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