by bbravo45
Visitor

I have had to use a different email address each year when I get my new data sim

H0w do I cancel previous email accounts with EE so that I can use them again. I am only here for 6 months each year and cancel at the end of each term, but the email seems to be kept on record and I am unable to use it again the following year. Any suggestions please.

3 REPLIES 3
by Profile closed
Not applicable

Re: I have had to use a different email address each year when I get my new data

You will need to ring customer service as they are the only ones who can delete existing online accounts.

by Grand Master
Grand Master

Re: I have had to use a different email address each year when I get my new data

Why don't you just add your new SIM's phone no. to the existing a/c & if necessary remove the old 1?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: I have had to use a different email address each year when I get my new data

Hi @bbravo45,

 

Thanks for joining the EE Community.

 

That's great advice from @XRaySpeXSmiley Happy

 

Once logged in to your EE account, you can add your new mobile number.

 

Take a look at this My EE help page for more information.

 

James​​​​​​​

Let's get started

Join the EE Community to ask, answer, learn and share.