I have downloaded the "My EE" app, but the family usage is not on the app

[louanne]

I have downloaded the my ee app, I have 2 phones on my account, and I want to gift data, but the option of family usage is not anywhere on the app. Any ideas why it is missing?

Thanks

[Christopher_G]

Hi and welcome to the community, @louanne. 🙂

Does the gifting number have have more than 500MB remaining?

Are both numbers pay monthly?

Chris

[button123]

Yes they are

[Leanne_T]

Hi @button123

Thanks for posting.

Are you unable to gift data to another number on your account?

Leanne 🙂