by Marj488 Contributor
Contributor

I have 4 numbers in my account and they did have the names on them

 
3 REPLIES 3
by Grand Master
Grand Master

Re: I have 4 numbers in my account and they did have the names on them

@Marj488  you have to allow the my EE app to have access to your contacs on your device to have the names on it

by Marj488 Contributor
Contributor

Re: I have 4 numbers in my account and they did have the names on them

How do I do that because the app is not showing in privacy on my phone. The names were showing before, but due to problems your tech told me to uninstall and reinstall the app and now the names do not show.

Kind regards

[mod edit: please do not post personal information on the public board. Thanks!]

by
EE Community Support Team

Re: I have 4 numbers in my account and they did have the names on them

Hi there @Marj488

 

Thanks for coming here.

 

If you go into My EE app > Menu (top right-hand side) > Settings > Use phone contacts.

 

Is this set to on?

 

Leanne 🙂

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