by Tolu31
New Member

I cant log into app and i need to gift data

I keep trying to log into my ee app it always comes with an error message and i need to gift data but I can’t as i always get the error measage and can never log into my app or online

3 REPLIES 3
by
EE Community Support Team

Re: I cant log into app and i need to gift data

Hi @Tolu31

 

Welcome to the community. 🙂

 

What error message are you getting? Could you try deleting the app and re-downloading it?


Chris

by Supermansson Investigator
Investigator

Re: I cant log into app and i need to gift data

Hi Christopher, I am having the exact same problem. I have deleted the app and reinstalled it. I can't even log into the website. It's been a good couple of months and I can't see what my usage is. And now I'm getting texts saying I haven't paid my bill even thought it says my unbilled amount is £0.00.

by
EE Community Support Team

Re: I cant log into app and i need to gift data

Hi @Supermansson

 

I have responded in your other thread 🙂

 

Speak soon, 

 

Katie

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