by Chris1976
Visitor

I can't register my EE just keeps going back to the last stage.

I can't register my number to get my EE account set up. It just keeps going back to confirm number, I have tried on 3 different browsers I'm bored now. 

2 REPLIES 2
by Profile closed
Not applicable

Re: I can't register my EE just keeps going back to the last stage.

Hello @Chris1976 sorry to hear you are having problems registering for MYEE online. Since you have tried different browsers and still got the same result please call customer service on 150 from your EE phone or 07953 966 250 from any other who can access the account and check/register the number for you. If you are a personal pay monthly customer on an EE plan you can also access Live Chat using one of the ways mentioned in this link. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

by
EE Employee

Re: I can't register my EE just keeps going back to the last stage.

Hello @Chris1976

 

Welcome to the Community! Smiley Happy

 

Sorry to hear you're having trouble registering.

 

Have you tried clearing cookies and cache?

 

Are you a new EE customer or have you migrated from Orange or T-Mobile?

 

Thanks - Karen. Smiley Happy

 

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