29-11-2017 09:01 AM
So live help chat doesnt load even though I am following the instructions on the page. It never "pops up"
I've been on this link http://ee.co.uk/help/live-chat-complaints and that doesnt work either.
Can someone please get me in touch with someone from EE. I am abroad and I dont have my EE sim so this is the only way I can contact them.
29-11-2017 08:23 PM
30-11-2017 12:06 PM
As I said in my original post I am abroad and I don’t have my EE sim. Therefore if I ring it will end up costing me a small fortune.
That’s why I need to speak through live chat, however I can’t because it refuses to work.
30-11-2017 12:15 PM
I’m well aware the community doesn’t have access to my account.
i also know I can telephone from an alternative line as well.
what I’m asking is why isn’t the live chat option available?
I’ve made this thread for people to give me suggestions on what I can do to make live chat work.
Thanks for your replies