by Japan
New Member

I am the bill payer and am unable to access my account

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I am the bill payer and am unable to access my account

Hi @Japan 

 

If you log into your online account then Menu - Manage device and make sure both bill payer and user are ticked. 

 

Thanks




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by
EE Community Support Team

Re: I am the bill payer and am unable to access my account

Hi @Japan

 

Welcome to the community.

 

Are you able to log in to try @Northerner's advice?


Chris

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