02-10-2018 10:31 AM
I have tried calling 150 to speak to an advisor I've tried to get an alternative number to speak to an advisor I've tried to find live chat. I cannot speak to any advisors. This is very poor! I went to submit a complaints form online and it won't send staying the field is invalid!! I'm really disappointed how difficult it is to get some advice
02-10-2018 10:54 AM - edited 02-10-2018 10:55 AM
02-10-2018 11:56 AM
02-10-2018 12:09 PM
Thanks for getting back to me @Leanne871.
The live chat window will pop up when there is an advisor available 🙂
If you'd like to call from a landline, please call 07953 966 250, if you're calling from another mobile, call 0800 079 8586.
Are you making a complaint on the EE Website?
02-10-2018 12:38 PM
You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form at the foot of the page.
Which field is it saying is invalid?