by Chris1984 Contributor
Contributor

How long until the EE online upgrades page is back up and running

Ive tried 5 times to purchase my new upgrade.  As i want the Good as New Huawei Mate 20 Pro it can only be done online, as told by talking to EE upgrades over the phone.

Entered bank details amd clicked next and it come to Sorry we coild find that page message

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: How long until the EE online upgrades page is back up and running

Hi @Chris1984

 

Welcome to the EE Community,

 

I would ring them back and complain this is second post about it in 24 hours.

 

@James_B can this also be fed back.

by
EE Community Support Team

Re: How long until the EE online upgrades page is back up and running

Hi @Chris1984,

 

I'm sorry to hear you are unable to process your upgrade online.

 

Did the upgrades team mention why they couldn't process your order over the phone?

 

Was the phone out of stock?

 

Thanks

 

James

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