by Profile closed
Not applicable

How do you change what phone you have on your account

I used to have a very bad but reliable Alcatel OneTouch which is the phone I started this sim card with but now I have a great HTC Desire 540 but I kept my number. Does anyone know how to change my phone on my account?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do you change what phone you have on your account

Do you mean the model that's displayed under Your Device? That's just cosmetic and makes no difference to what you can do with your account. Give it time and it'll catch up.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: How do you change what phone you have on your account

Do you mean the model that's displayed under Your Device? That's just cosmetic and makes no difference to what you can do with your account. Give it time and it'll catch up.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Profile closed
Not applicable

Re: How do you change what phone you have on your account

Thanks I thought it would change what I could do 

by Grand Master
Grand Master

Re: How do you change what phone you have on your account

@Profile closed  If you really need to update it yourself just open the My EE app when connected to a cellular signal. 

by Profile closed
Not applicable

Re: How do you change what phone you have on your account

OK thanks 

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