by Grannyflash
Explorer

How do I get live chat ? Been looking for nearly an hour..

This site is really difficult to navigate .. anyone be able to tell me how to get onto live chat? I move to new house soon and can’t get past choose add ons to log the request .. 

5 REPLIES 5
by Brilliant Contributor
Brilliant Contributor

Re: How do I get live chat ? Been looking for nearly an hour..

They will be closed now but in the morning log into your MyEE account and wait for the pop up to appear once an agent is available.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: How do I get live chat ? Been looking for nearly an hour..

If you are wanting to move your broadband with a house move, then live chat is not for broadband. For that you need to phone EE. 

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by
EE Community Support Team

Re: How do I get live chat ? Been looking for nearly an hour..

Morning @Grannyflash

 

Thanks for coming to the community.

 

Is there anything we can help you with on the community?

 

Is this a broadband or mobile query?

 

Speak soon, Leanne 🙂

by Grannyflash
Explorer

Re: How do I get live chat ? Been looking for nearly an hour..

Its ok thanks it took so long to navigate the site and chat was impossible i gave up.. I rang in today and spoke to a very helpful chap, and am now awaiting my internet, tv and phone connection .

Your People are great and im no technophobe but the site is difficult to navigate and i will now avoid at all cost . 

by
EE Employee

Re: How do I get live chat ? Been looking for nearly an hour..

Hi @Grannyflash

 

I'm glad you are now sorted 🙂

 

Many thanks,

 

Lee

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