by Farm400uk
Visitor

How do I delete my EE account

I can't log on to my EE app so want to delete it and start again. I put my email address in and my password then it asks me for my mobile number then it says am I the bill payer which I am then it says anomalous payment and that is as far as I can go.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I delete my EE account

Hi,  

 

Call EE on 150 and ask them to delete your account and then you can register again. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: How do I delete my EE account

Hi,  

 

Call EE on 150 and ask them to delete your account and then you can register again. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: How do I delete my EE account

Welcome to the Community @Farm400uk

 

Have you tried deleting cookies and cache in your web browser settings?

 

Are you able to log into the My EE App?

 

Thanks - Karen. Smiley Happy

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