by WingMan Investigator
Investigator

How do I change the name of a device in the EE App?

Can anyone advise as to how I alter the name of a device in my EE App please?  Thanks 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How do I change the name of a device in the EE App

Good Morning @WingMan

 

If the number is saved within your contacts this should show with what you have saved the number as. 

 

Are you able to try this and let me know if it works?

 

Speak soon, 

 

Katie 🙂

5 REPLIES 5
by
EE Community Support Team

Re: How do I change the name of a device in the EE App?

Hi @WingMan

 

Welcome to the community.

 

What do you mean by alter the name?

 

Is your new device not showing up yet?

 

Chris

by WingMan Investigator
Investigator

Re: How do I change the name of a device in the EE App

Hi Chris - thanks for responding so quickly. I have a number of devices on
my account such as phones and mini WiFi routers and would like to rename
them to ensure that I keep track of who in my family is using the device.

There is a way to alter the name of the device to show it in the app with
the updated name but I can’t recall how to do it ???

Thanks again.
by
EE Community Support Team
Solution

Re: How do I change the name of a device in the EE App

Good Morning @WingMan

 

If the number is saved within your contacts this should show with what you have saved the number as. 

 

Are you able to try this and let me know if it works?

 

Speak soon, 

 

Katie 🙂

by Grand Master
Grand Master

Re: How do I change the name of a device in the EE App

@WingMan   You have to allow the my EE app to have access to your contacts 

by WingMan Investigator
Investigator

Re: How do I change the name of a device in the EE App

Hi Katie - that’s fantastic and works perfectly !

Thanks for your help on this - I’ve been searching for a while !

Beat wishes

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.