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How do I change my data pack to a talk and text pack

PK48
Explorer
 
1 SOLUTION

Accepted Solutions
Jon_K
Former EE Employee

Hi @PK48.

 

Thanks for coming to the community 🙂

 

To change you pack, you can either log into your My EE Account and change it their, or call 150 and use the automated service.

 

You can text ALL PACKS to 150 to see what packs are available.

 

Have a look at our Pay As You Go Packs help page for more information 🙂

 

Jon

View solution in original post

7 REPLIES 7
Jon_K
Former EE Employee

Hi @PK48.

 

Thanks for coming to the community 🙂

 

To change you pack, you can either log into your My EE Account and change it their, or call 150 and use the automated service.

 

You can text ALL PACKS to 150 to see what packs are available.

 

Have a look at our Pay As You Go Packs help page for more information 🙂

 

Jon

Thanks for the info. I’m sorted now.😊

Sent from my iPhone
Jon_K
Former EE Employee

That's great, @PK48 🙂

 

Thanks again for coming to the community today 😎

 

Jon

Jousie
Explorer

How do i cancel my £15 pack as i already bought one this month and i dont want it to charge my card today ?

 

Jon_K
Former EE Employee

Hi @Jousie.

 

Welcome to the community.

 

You can either text STOP PACK to 150, or log into your My EE Account to stop the pack from renewing.

 

Hope this helps.

 

Jon

On the new update on the app idk how to change it

Jon_K
Former EE Employee

Hi @Isa31.

 

Welcome to the community.

 

What pack are you trying to change to?

 

Are you able to text 150 to change pack?

 

Jon