28-09-2019 10:08 PM
Moved house and can't find anywhere how to change my address so bills don't go to my old place.
28-09-2019 10:10 PM
Hi @Benn992
You can change your address via your online account or via CS on 150.
Thanks
29-09-2019 10:28 AM
Hi @Benn992
Welcome to the community. 🙂
As @Northerner said, you can change your account address on your My EE account online.
Chris
11-10-2019 04:20 PM
Where!? ... I have searched in my online account and can see nowhere that allows you to change the address. Please be specific
11-10-2019 04:46 PM
Hello @rob442
Thanks for coming here.
You can update your personal details in your My EE account online.
Select Account settings from the menu, go to the Your address tab, select Change next to your billing or postal address.
Let me know if you have any questions.
Leanne.
03-11-2019 11:37 AM
It's not clear - all i get are requests to register my home broadband - which isn't really EE's business. All i want to do is change my address - not sure why the process is so convoluted.
03-11-2019 01:43 PM
If you click the link that I posted earlier in the thread, it'll take you to the part of your account where you can change you address, @Hush.
Alternatively, you could follow @Leanne_T's instructions.
If you're still unable to update your address, I recommend calling our Mobile Care team on 150 who'll be able to help you.
Let us know how you get on.
Chris
24-12-2019 10:47 AM
'said'?
24-12-2019 10:47 AM
'you address'.
06-01-2020 05:25 PM
Agreed this is the most difficult way to just change an address. Why not just make it very simple on the app.