by Baig
New Member

How do I add another device to my account?

Hi, 

i had a phone on pay month but swapped it over to pay as you go. But it no longer shows up on my account. How do I that phone to my online account? 

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I add another device to my account?

Do you have other contracts currently on your MyEE a/c? If so, you can't add a PAYG to it but must create a separate a/c for it.

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by
EE Community Support Team

Re: How do I add another device to my account?

Good Afternoon @Baig

 

Thanks for coming to the community. 

 

Have you tried selecting manage another device?

 

I believe all mobile numbers need to be under the same billing account to be able to be under the same My EE.

 

Katie 🙂

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