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How do I add a discount code to my account? I have the code

T13ffe
Visitor
 
42 REPLIES 42
Katie_B
EE Community Support Team

Good Afternoon @T13ffe.

 

Thanks for coming to the community :).

 

What is this discount code for?

 

Discounts need to be applied at point of sale or point of upgrade.

 

Speak soon,

 

Katie

I also have a discount code. I was told in store that I can simply 'add' the code to my current contract and I will be refunded the months I have missed also. My discount code is for NHS

You cant add a discount code part way through a contract. 

 

You can only add at point of taking out a contract or upgrading. 

 

No refund for missed months either


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

I was hoping to add nhs discount to a sim o my bought this week

Katie_B
EE Community Support Team

Hello @Kmpkmp

 

Thanks for coming to the community. 

 

EE Perk discount must be applied at the point of sale, I would recommend getting in touch with our customer care team on 150 who can take a further look at this. 

 

Katie 🙂

Im trying to upgrade and it’s not letting me type anything in the gift card box and I would like to add my nhs discount also

Leanne_T
EE Community Support Team

Morning @Kirsty108

 

Thanks for coming to the community. 

 

Is there already a discount added? 

 

You can check your basket to see if this is showing a discount.

 

Thanks 🙂

 

Leanne. 

yildiz1
Visitor

hi i was told to add my discount once i get the new sim as i am an employee and was to go into my rewards page? which is what i did, but can't still do it.  really looking for help please

 

Katie_B
EE Community Support Team

Hello @yildiz1

 

I have sent you a private message.

 

Katie.