@Kholil For what ?
How to change the memorable word when you call EE or go to the store
Welcome to the community. 🙂
Our Mobile or Retail care teams will ask you for your password or to complete a security check; usually just a couple of questions about you or your account.
Once you pass security, you can change your password.
@Kholil : You can change it by going to Menu / Your Profile.
One of these options may help you find the answers you need.
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