by
Visitor

How can I contact with EE customers service on online??

I’m abroad now I don’t have signal to call customer service I would like to contact customer service online but I can’t I’m not happy with your service 

1 SOLUTION

Accepted Solutions
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by Grand Master
Grand Master
Solution

Re: How can I contact with EE customers service on online??

@Kdrnc48 : If you are on contract, on the Get in Touch page open up the "EE                  +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:

 

Capture.JPG

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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2 REPLIES 2
Highlighted
by Grand Master
Grand Master
Solution

Re: How can I contact with EE customers service on online??

@Kdrnc48 : If you are on contract, on the Get in Touch page open up the "EE                  +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:

 

Capture.JPG

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

Highlighted
by Investigator
Investigator

Re: How can I contact with EE customers service on online??

Just go to "live chat,"

 

Remember there is time difference if you are abroad somewhere, like USA can be 6 hours difference.  EE is usually about 9am to 8pm so try live chat between 10am to 6pm. when they are not so busy.

 

If you go to your alarm clock on your phone it should have where you can put your holiday country and town and its next to a UK clock so you will know the time in both countries.

 

Hope that helps 

BishopLee


 

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