by Stuart1984
Explorer

Help accessing My EE

I've verified my email address several times now and it still takes me to the page where it says I need to verify it before I can access My EE.

 

I cannot get in to manage my products at all. 

 

Is there a bug on the site?

 

Thanks.

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Help accessing My EE

Hi @Stuart1984 

 

Welcome to the EE Community,

 

If you give customer services a call on 150 they will be able to delete your MyEE registration and then set up My EE for you again.

 

Thanks,

 

David.

4 REPLIES 4
by Ace Contributor
Ace Contributor
Solution

Re: Help accessing My EE

Hi @Stuart1984 

 

Welcome to the EE Community,

 

If you give customer services a call on 150 they will be able to delete your MyEE registration and then set up My EE for you again.

 

Thanks,

 

David.

by Stuart1984
Explorer

Re: Help accessing My EE

Hi David, thank you. Is this a bug? 

by Ace Contributor
Ace Contributor

Re: Help accessing My EE

@Stuart1984  it does play up sometimes and by deleting it and setting it up again normally fixes the problem.

by Stuart1984
Explorer

Re: Help accessing My EE

Brilliant, thanks 🙂

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