by JMW2 Investigator
Investigator

Forgot Email+pass w/ phone connected

I can no longer check if my phone has data because I can’t remember the email and pass connected with phone number. Please help.

6 REPLIES 6
by Grand Master
Grand Master

Re: Forgot Email+pass w/ phone connected

Hi @JMW2 

 

Have you tried your account (online, myEE) recovery?

 

If yes and it still doesn't work, then call EE CS on 150.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by JMW2 Investigator
Investigator

Re: Forgot Email+pass w/ phone connected

What’s that? And also, what are the steps for the call. Like it asks to select a number each step.

by JMW2 Investigator
Investigator

Re: Forgot Email+pass w/ phone connected

Please help.

by
EE Community Support Team

Re: Forgot Email+pass w/ phone connected

Hi @JMW2,

 

Welcome to the EE Community. 🙂

 

Have you received any emails from EE recently?

 

The address we send emails to is the one you should use to log in.

 

Thanks

 

James

by JMW2 Investigator
Investigator

Re: Forgot Email pass w/ phone connected

But I can’t remember the email and pass used.
by
EE Community Support Team

Re: Forgot Email pass w/ phone connected

No problem @JMW2

 

Please get in touch with Customer Care so we can reset your account.

 

Thanks

 

James

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