by biloo
Explorer

EE shop can't log in

Hi

 

I'm trying to log onto the EE shop section (want to add another plan) but every time I try to log on it says my subscription is cancelled. The app is working fine and my contact is in date etc. 

Any suggestions?! 

Thanks

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: EE shop can't log in

Hi there @biloo

 

Welcome to the community.

 

If you get in touch with our Mobile Care team on 150, they will be able to help you with your My EE account 🙂

 

Let me know how you get on.

 

Leanne.

3 REPLIES 3
by
EE Community Support Team
Solution

Re: EE shop can't log in

Hi there @biloo

 

Welcome to the community.

 

If you get in touch with our Mobile Care team on 150, they will be able to help you with your My EE account 🙂

 

Let me know how you get on.

 

Leanne.

by biloo
Explorer

Re: EE shop can't log in

Thanks! They sorted me out on the chat function.

Cheers

xxxxxx xxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

by
EE Community Support Team

Re: EE shop can't log in

Hi @biloo

 

Great news, thanks for coming back and letting me know 🙂

 

Happy Shopping!

 

Leanne.

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