by Prodigious Contributor
Prodigious Contributor

EE Cash on Tap no working after issues

I have been using Cash on Tap but I had issues while out shopping today. I uninstalled the app, and reinstalled but it wont download the Cash on Tap app [within the EE Tap Wallet].

 

Any help would be much appreciated as I have over £13 left on it.

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: EE Cash on Tap no working after issues

If you have uninstalled it you won't be able to re install. EE has stopped support for this app.

 

to gain your money back you will need to contact EE regarding this.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor
Solution

Re: EE Cash on Tap no working after issues

If you have uninstalled it you won't be able to re install. EE has stopped support for this app.

 

to gain your money back you will need to contact EE regarding this.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Employee

Re: EE Cash on Tap no working after issues

Hi and welcome back to the Community @CJ0206

 

Please do get in touch with customer services as they will transfer you through to the team that handle this type of call.

 

Many thanks,

 

Lee

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