Highlighted
by danysweda
New Member

Changing linked account on my email

Some time ago I used to have an account with EE which I have closed. I have now a new contract and I can't map it to my existing email, as it is saying that my account has been closed. Is there a process that I can map my new mobile phone to an old email which was mapped with closed account ?

1 REPLY 1
by
EE Community Support Team

Re: Changing linked account on my email

Hi there @danysweda

 

Thanks for posting on the community.

 

If you give us a call on 150, we will be able to reset your account so you can set up your new number with your email address 🙂

 

Let me know if you have any questions 🙂

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.