by Sinadah94
Explorer

Cant sign into my ee and i need to gift data to my 4g device

Whats going on with the "myEE" app cant sign in and i updated the app but still nothing . I need to send my data on to my 4g device 

4 REPLIES 4
by Grand Master
Grand Master

Re: Cant sign into my ee and i need to gift data to my 4g device

Hi @Sinadah94 

 

  • What error message do you receive?
  • What device are you using?
  • Was it working before?

 

The updated app does seem very slow now, especially to initially open.

 

Thanks




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by
EE Community Support Team

Re: Cant sign into my ee and i need to gift data to my 4g device

Good Morning @Sinadah94.

 

Welcome to the community 🙂

 

In addition to @Northerner's questions, have you tried logging into your MyEE Account online instead?

 

Jon

by Sinadah94
Explorer

Re: Cant sign into my ee and i need to gift data to my 4g device

Hey! Its working now i managed to gift some data on tonmy 4g device but now my 4g device is not working is has a red light.

by
EE Community Support Team

Re: Cant sign into my ee and i need to gift data to my 4g device

That's great @Sinadah94!

 

Have you tried restarting the device?

 

Jon

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