by Rlevans94
Visitor

Cant seem to register phone number

Everytime i go to register my number it takes me to the "do you pay this bill" page i press yes then it goes back to the previous page? 

1 REPLY 1
by Profile closed
Not applicable

Re: Cant seem to register phone number

Hello @Rlevans94 sorry to hear you are having problems registering for MYEE online. Try another device or browser if you can (Firefox seems to be most compatible currently) or clearing the cookies/history of your current browser then trying again. 

 

If none of the above work please call customer service on 150 from your EE phone or 07953 966 250 from any other who can access the account and check/register the number for you. If you are a personal pay monthly customer on an EE plan you can also access Live Chat using one of the ways mentioned in this link. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

Let's get started

Join the EE Community to ask, answer, learn and share.