by Johnblackey360 Investigator
Investigator

Can't register my ee number keeps saying confirm

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I can't register my number on ee can someone help truer or live chat me thanks 
12 REPLIES 12
by Johnblackey360 Investigator
Investigator

Can't register my number on ee keeps saying confirm number can someone help

I can not register my number can someone please help 

by Ace Contributor
Ace Contributor

Re: Can't register my number on ee keeps saying confirm number can someone help

Have you moved to EE from another network and brought your old number with you?

 

When you say you can't register your number. Are you trying to create a My EE account, so that you can view your usage/allowances etc?

 

Do you get any errors shown on screen when you are trying to register your number?

by Johnblackey360 Investigator
Investigator

Re: Can't register my number on ee keeps saying confirm number can someone help

IM trying to register ye new number just keeps saying confirm number and does not do nothing else

by Grand Master
Grand Master

Re: Can't register my number on ee keeps saying confirm number can someone help

You should have received a verification email which you click on a link in order to confirm your email addy. Have you looked in your junk mail?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Can't register my number on ee keeps saying confirm number can someone help

@Johnblackey360: Is this new SIM for a MBB device? Is it PAYG or contract?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Johnblackey360 Investigator
Investigator

Re: Can't register my number on ee keeps saying confirm number can someone help

Payg it is and it's a new number I've confirmed my email it's the number that keeps sayimg

confirm and I do it and it says do it again 

by Grand Master
Grand Master

Re: Can't register my number on ee keeps saying confirm number can someone help

For what device is it for? A phone or a mobile router?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Johnblackey360 Investigator
Investigator

Re: Can't register my number on ee keeps saying confirm number can someone help

Iphone 5s

by
EE Employee

Re: Can't register my number on ee keeps saying confirm number can someone help

Hi @Johnblacket360 and welcome to the community.

 

So I can try and help please may I know if you any of the information requested by @Fatboy71 is relevant to yourself.

 

Many thanks,

 

Lee

by
EE Employee

Re: Can't register my number on ee keeps saying confirm number can someone help

Hi @Johnblackey360

 

Have you spoken to customer services to see if they can asisst?

 

Many thanks,

 

Lee

Highlighted
by Johnblackey360 Investigator
Investigator

Re: Can't register my number on ee keeps saying confirm number can someone help

Tried everything will someone send me a online chat link please 

by Grand Master
Grand Master

Re: Can't register my number on ee keeps saying confirm number can someone help

There is no live chat for PAYG. You need to phone EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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